Customer care
Frequently asked questions
How do I choose a fragrance online?+
Start with the olfactive family and notes you already enjoy. Our discovery sets are also an easy way to wear each scent before choosing a full bottle.
How long do Azii fragrances last?+
Our eau de parfums are designed for lasting wear. Longevity varies with skin, climate and application, but layering over moisturised skin helps.
When will my order arrive?+
Orders are prepared within 1–2 business days. Delivery timing depends on your city and is shown during checkout.
Can I return a fragrance?+
Unopened, unused products may be returned within 14 days. Contact our team with your order number to begin a return.